Operations Executive (Full-time)

What we need?

We need a leader who is focused on the smooth running of our daily store operations. Their role will be to ensure maximisation of sales and reaching of sales targets. We need someone who is emotionally intelligent and has a positive attitude that can motivate and manage their teams smoothly.

What will you be doing?

  • Developing business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
  • Meeting sales goals by training, motivating, mentoring, and providing feedback to sales staff.
  • Ensuring high levels of customers satisfaction through excellent service.
  • Completing store administration and ensuring compliance with policies and procedures.
  • Maintaining outstanding store condition and visual merchandising standards.
  • Reporting to the sales team on buying trends, customer needs, profits etc.
  • Proposing innovative ideas to increase market share.
  • Conducting personnel performance appraisals to assess training needs and build career paths.
  • Dealing with issues that arise from staff or customers (complaints, grievances etc).
  • Sell Mvintage jewellery according to campaigns and customer needs/wishes.

What must you have?

  • At least 1 year of experience in retail in a supervisory or managerial position.
  • A proven record of successful targets and performance.
  • Be organized and methodical.
  • A strong work ethic.
  • Be data oriented with the ability to analyze data and come up with trends and reports.
  • Exceptional customer service skills.
  • Fluent in English (Maltese will be considered an asset).

What preferred skills are we looking for?

  • Experience in recruiting and training their team.
  • Confident in IT.

What type of person are we looking for?

  • A friendly, positive, and engaging personality.
  • A confident individual.
  • A team player.
  • Someone willing to work on weekends and public holidays.
  • Smart appearance and presentable.
  • Reliable and committed individual.
  • A can-do attitude.

What will we be offering?

  • Continual training in our brand.
  • Commission.
  • Performance bonuses.
  • Fun working environment.
  • Competitive salaries.