How can we help you?

Got questions? We’ve got answers in our FAQs !

Customer Support Info Line

Mon - Fri: 8:30am to 5:00pm
Sat: 9:00am to 1:00pm
Public Holidays: Closed
Email: support@mvintage.com
Infoline: (+356) 77150555

Other Inquiries

Press and Media: press@mvintage.com
Careers: jobs@mvintage.com
Marketing: marketing@mvintage.com

Contact Form

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Shipping

Orders & Worldwide Shipping

We deliver worldwide straight from Malta. For local deliveries in Malta & Gozo, shipping is €5 and free on orders over €19.99 (delivered in 1-2 working days). International shipping is €29.99 and free on orders over €100 (delivered in up to 5 working days). Once dispatched, every order is fully trackable. Please note: Prices are inclusive of VAT, but duties and other taxes may apply depending on your region

Returns & Exchanges

Shop with confidence with our 15-day return policy

You can return unused products in their original condition within 15 days of receipt for a refund, or within 30 days for an exchange. For hygiene and personalization reasons, we do not accept returns on earrings, engraved pieces, or clearance items. To start a return, simply email support@mvintage.com

Product Information & Packaging

Hand-crafted details and signature packaging.

Each Mvintage piece is hand-made, meaning slight variations make your jewelry uniquely yours. Your items will arrive beautifully packaged in our signature Mvintage boxes, while single pendants and sale items are carefully tucked into our special Mvintage pouches.

Payment & Security

Safe, secure, and encrypted transactions

We utilize the Apco payment gateway and SSL encryption to guarantee that your personal and payment data is fully protected. We never store your credit card details on our servers.